I live in an area that unfortunately does not need this service.but with this winter weather I had the poor luck of sliding on 183 and nose diving into a ditch off a bank and couldn't get out, this company had 2 very sweet employees who happened to drive by me. They stopped, asked if I was okay, asked if I needed help and then they pulled my car out of the bank for me. We are planning on moving after the season change and if we move to a place with a need for this company their employees have definitely made me want to call them first for help!!!! Thank you again!!